Housing Officer – Luxury Residential
Central London
£40,000
Are you passionate about delivering exceptional housing services and making a meaningful difference in residents' lives? We’re recruiting a Housing Officer to join a supportive team managing six beautifully maintained, high end residential sites for over 200 residents, including leaseholders. This is a private residential setting offering luxury accommodation. We’re specifically looking for candidates with high end property management experience. You’ll play a key part in improving operational processes, supporting residents, and ensuring services run smoothly and effectively in a hands on and varied role.
The Role
The Person
Our REFER and be REWARDED scheme is about recognising and thanking you for telling your friends, family or colleagues about our services and how we could help them. The rules are simple: Refer a friend or colleague who is not already registered with Morgan Spencer. If we place them in a permanent role, we will reward you with £200 of Gift vouchers of your choice. Remember there is no limit on the number of referrals you can make, and therefore the rewards you can claim!!!
EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.
CONFIDENTIALITY: All applications are dealt with in strictest confidence and will be processed in accordance with the Data Protection Act 1998
Morgan Spencer Limited, registered in England & Wales No: 4254114
Central London
£40,000
Are you passionate about delivering exceptional housing services and making a meaningful difference in residents' lives? We’re recruiting a Housing Officer to join a supportive team managing six beautifully maintained, high end residential sites for over 200 residents, including leaseholders. This is a private residential setting offering luxury accommodation. We’re specifically looking for candidates with high end property management experience. You’ll play a key part in improving operational processes, supporting residents, and ensuring services run smoothly and effectively in a hands on and varied role.
The Role
- Coordinate the resident application process, including interviews, paperwork, due diligence, and inductions
- Provide clear guidance to residents in line with housing policies and procedures
- Liaise with local authorities and Welfare Advisors to support benefit recovery
- Communicate with residents, their families, and external agencies with empathy and professionalism
- Support safeguarding by being observant and raising any concerns appropriately
- Administer commercial lets: draft tenancy agreements, coordinate repairs, and manage inventories
- Manage the voids process, ensuring turnaround times meet agreed SLAs
- Housing Operations
- Provide administrative support to the Housing Team: manage diaries, maintain records, and keep systems up to date
- Attend Housing Committee meetings where needed and assist in drafting reports and analysing data
- Work closely with the Charity Finance Team to support rent collection, invoice processing, and expense management
- Organise the rent verification process and make purchases in line with internal policies
- Ensure housing records are GDPR-compliant and aligned with company policy
- Carry out bi-annual property inspections and inventories
- Provide ad-hoc support to Housing related projects
The Person
- Experience working in private residential housing or high-end property management
- Strong administrative and organisational skills
- Excellent communication skills, with a proactive and collaborative approach
- Flexible, hands-on, and comfortable working across different sites
- Passion for delivering premium, resident-focused services
Our REFER and be REWARDED scheme is about recognising and thanking you for telling your friends, family or colleagues about our services and how we could help them. The rules are simple: Refer a friend or colleague who is not already registered with Morgan Spencer. If we place them in a permanent role, we will reward you with £200 of Gift vouchers of your choice. Remember there is no limit on the number of referrals you can make, and therefore the rewards you can claim!!!
EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.
CONFIDENTIALITY: All applications are dealt with in strictest confidence and will be processed in accordance with the Data Protection Act 1998
Morgan Spencer Limited, registered in England & Wales No: 4254114