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Practise Standards Officer

Office & Administration
Permanent
£27000 per annum
STPSO
All London
South East

Description

Practise Standards Officer
Central London - Hybrid
£27,000

The Client:
Is a statutory regulatory & membership body for the UK veterinary professions.  There aim is to enhance society through improved animal health and welfare, by setting, upholding and advancing the educational, ethical and clinical standards of veterinary surgeons and veterinary nurses.

The Role:
The overall purpose of this role is to manage and implement the day-to-day running of the PSS by supporting practices through the assessment process.

Key Responsibilities:

To manage a caseload of Practice Standards accreditation and awards assessments in accordance with the Scheme.

Processing all matters from initial organisation through to compliance / completion.

Supporting veterinary practices through the assessment process, to ensure that Scheme requirements and deadlines are adhered to.

Respond promptly to email and telephone enquiries and monitoring the PSS email inbox.

To be jointly responsible with other PSS Officers for the initial review of assessment reports upon submission by PSS Assessors, as part of the internal auditing process.

Effectively use and update the caseload management system for monitoring progress of assessments.

Process and approve assessor timesheets and expenses claims and submit to the finance team to ensure timely and accurate payments.

Assist with organising the PSS Awards ceremonies.

Attend internal and external events.

Record the minutes for Practice Standards Group (PSG) meetings and to produce a final version for distribution and approval.

Manage the stock of PSS promotional materials and to process orders from veterinary practices.

Issue accreditation and awards certificate packs to veterinary practices in a timely manner upon completion of their assessments.

To be jointly responsible for administering PSS Team post.

Generate invoices for ad hoc PSS assessment fees and to ensure prompt payment by veterinary practices.

Assist with the annual PSS renewals process, including by following up on overdue payments and self-declarations and by responding to queries about the process.

Responsible for web-coordination of the PSS website – by reviewing and updating content as required.

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