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Executive Support Roles: The Unsung Heroes of London’s Top Firms

27.05.2025

In the fast-paced world of London’s professional services, it is easy to focus on the headline-makers — the CEOs, the dealmakers, the innovators.  But behind every high-performing executive and every seamless operation is a team of skilled, adaptable, and often unsung professionals: Executive and Business Support staff.

At Morgan Spencer, we know that these roles are not just “support” but they are strategic enablers. And in today’s competitive market, the demand for top-tier support talent has never been higher.

Why Executive Support Roles Matter More Than Ever

Whether it is  an Executive Assistant managing a CEO’s diary with military precision, or a Reception Coordinator creating a five-star first impression, these professionals are the glue that holds organisations together.

They:

Maximise executive productivity by managing time, priorities, and communication. Enhance company culture through people-first interactions and internal coordination. Drive operational efficiency by streamlining processes and anticipating needs. Represent the brand — often being the first and last point of contact for clients and stakeholders.

In sectors like insurance, investment finance, legal, property, and tech, where time is money and reputation are everything, the right support hire can make a measurable difference.

The Evolving Skill Set of Today’s Support Professionals

Gone are the days when support roles were purely administrative. Today’s top candidates bring a blend of:

Tech fluency – from mastering CRM systems to managing virtual meetings and digital workflows. Emotional intelligence – reading the room, managing relationships, and handling sensitive information with discretion. Commercial awareness – understanding the business context and aligning their work with strategic goals. Adaptability – thriving in hybrid environments, managing change, and juggling multiple priorities.

Permanent, Temporary, and Fixed-Term: Flexibility is Key

We are currently seeing a sharp rise in fixed-term contracts and temporary placements, especially in response to project-based work, maternity covers, and organisational change. These roles offer:

Employers: agility, cost-efficiency, and access to specialist skills. Candidates: variety, exposure to top firms, and career development.

At Morgan Spencer, we match exceptional talent with roles that fit, whether it is a 3-month contract or a long-term permanent opportunity.

Roles We are Seeing High Demand For

Here’s a snapshot of the roles we’re actively placing across London:

Executive Assistants to C-suite leaders Office Managers and Project Coordinators HR and Talent Acquisition Support Marketing and Communications Assistants Reception and Guest Services Professionals Insurance and Compliance Support Staff

These roles are the heartbeat of London’s most respected firms and we are proud to represent the people who fill them.

Looking Ahead

As businesses continue to evolve, the need for smart, proactive, and professional support staff will only grow. Whether you are hiring or job-hunting, Morgan Spencer is here to help you navigate the market with confidence.

Get in touch to find out how we can support your next hire or career move.

Posted by: Morgan Spencer