Provisioning Coordinator
Yeovil
£25,000
(Must be able to travel to the office 4/5 days during training)
My client is an IT Consultancy based in Yeovil. They are looking for a Provisioning Coordinator, to schedule a team of engineers in a timely manner and work across a variety of different projects.
THE ROLE:
THE PERSON:
EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.
CONFIDENTIALITY: All applications are dealt with in the strictest confidence and will be processed in accordance with the Data Protection Act 1998
Morgan Spencer Limited, registered in England & Wales No: 4254114
Yeovil
£25,000
(Must be able to travel to the office 4/5 days during training)
My client is an IT Consultancy based in Yeovil. They are looking for a Provisioning Coordinator, to schedule a team of engineers in a timely manner and work across a variety of different projects.
THE ROLE:
- Scheduling the engineers, to ensure they are arriving at the right site with the correct equipment in a timely manner, while keeping the system up to date with changes
- Responsible for keeping contracts/licensing for all accounts renewed and updated
- Coordinating and documenting the onboarding of new customers, upgrades and maintaining effective services with customers
- Placement of all products on supplier portals, keeping the billing platform reconciled by accurately inputting order details onto all systems
- Liaising with relevant teams to deliver products and services as agreed with the customer, meeting the agreed customer journey milestones
- Keeping the customer up to date at all times to help support an excellent customer experience
- Ensuring that all relevant information and updates are accurately documented in Salesforce
- Supporting the wider Project team with upcoming assignments
THE PERSON:
- You must have strong coordination/organisation skills, proven in a recent role
- Proven track record in coordinating multiple projects at the same time with competing deadlines
- Proactive & self-motivated with a willingness to learn and take on new challenges.
- Excellent customer service skills
- Previous experience scheduling engineers/equipment in a Telecoms/Manufacturing firm would be advantageous
EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.
CONFIDENTIALITY: All applications are dealt with in the strictest confidence and will be processed in accordance with the Data Protection Act 1998
Morgan Spencer Limited, registered in England & Wales No: 4254114