Academy Officer

Academy Officer
Central London
£28000 - £29000 pa
Hybrid

Academy Officer – Brief Job Description My client is a large membership body and regulator, who set, uphold, and advance Veterinary standards.

The Academy Officer supports the effective delivery and ongoing development of the College’s digital learning platform for veterinary professionals. This role ensures smooth operational processes across the learning management system (LMS), maintains accurate learner data, and provides responsive support to users accessing Academy content.

Working closely with the Academy Operations Manager and colleagues across digital, communications, and events teams, the Academy Officer helps to uphold quality assurance standards, troubleshoot technical issues, manage course setup, and contribute to continuous improvement of Academy functionality. The role also plays a key part in delivering the Academy’s engagement strategy by coordinating communications activity and supporting both virtual and in‑person learning events.

Key responsibilities include:

• Administering processes that maintain operational efficiency of the LMS
• Providing high‑quality learner support and managing the Academy inbox
• Ensuring compliance with data protection, intellectual property and quality assurance frameworks
• Maintaining accurate learner records and documentation
• Supporting the creation, promotion, and delivery of Academy content and events
• Collaborating with cross‑functional teams to ensure a consistent, learner‑centred Academy experience

Ideal candidates will bring experience working with LMS platforms or similar digital learning systems, strong MS Office skills, strong organisational and communication skills, and the ability to work collaboratively in a fast‑paced environment.

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EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective ce of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.

CONFIDENTIALITY: All applications are dealt with in strictest confidence and will be processed in accordance with the Data Protection Act 1998

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