Student Office Administrator

Student Office Administrator

Location: Central London (fully office-based)
Contract: Temporary | Full-time
Salary: £22 per hour

The Opportunity

An exciting opportunity has arisen for a highly organised and proactive Student Office Administrator to join a busy academic administration team. This role is ideal for an experienced administrator who enjoys working in a fast-paced environment, supporting students and staff, and managing a wide range of operational and administrative processes.

The Role

Reporting to the Teaching Operations Manager, you will provide comprehensive administrative support across taught programmes, ensuring the smooth delivery of student-facing services, examinations, timetabling and academic administration. You will act as a key point of contact for students, staff and external stakeholders while helping to maintain high standards of service and operational efficiency.

Key responsibilities include:

• Supporting the administration and delivery of examinations, including preparation of materials, invigilator support and exam script processing
• Assisting with timetabling activities, room bookings and timetable updates
• Monitoring student registration and access to relevant systems and digital learning platforms
• Producing reports and analysing feedback and marking data to support academic processes
• Supporting the timely publication of student marks, feedback and assessment information
• Acting as a first point of contact for student, staff and visitor enquiries
• Taking minutes and notes at meetings and supporting the preparation of agendas and documentation
• Assisting with student communications, letters and departmental correspondence
• Maintaining accurate student records and administrative documentation
• Providing administrative support for departmental projects and activities
• Supporting colleagues across the Student Office during peak periods and staff absences

Essential:
• Previous administrative experience, ideally within an educational or academic environment
• Experience delivering excellent customer service to a diverse range of stakeholders
• Strong organisational and time management skills
• Excellent written and verbal communication skills
• High levels of accuracy and attention to detail
• Strong IT skills, including Microsoft Word, Excel, Outlook and PowerPoint
• Intermediate Excel skills
• Ability to work under pressure and manage competing priorities effectively

Desirable:
• Experience working within Higher Education
• Experience using student record systems
• Experience taking minutes and supporting meetings
• Knowledge of academic administration processes and procedures

Additional Information

• This is a fully office-based role and attendance on-site is required five days per week.
• Flexibility is required during peak periods, particularly around assessments and examinations.
• The successful candidate will be required to undergo a DBS check.

Morgan Spencer – Your Career, Our Expertise

Morgan Spencer is one of London’s leading Executive Secretarial and Business Support recruitment consultancies, connecting high-calibre professionals with outstanding opportunities.

Equal Opportunities

Morgan Spencer is committed to equality, diversity and inclusion and welcomes applications from all suitably qualified candidates.

Confidentiality & GDPR

All applications are handled in strict confidence and in full compliance with UK GDPR. Your information will be used solely for recruitment purposes and will not be shared without your consent.

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