CAFM Facilities System Administrator

A well-established and highly progressive law firm is seeking a CAFM Facilities Systems Administrator to support the management and optimisation of its workplace systems. This is a fantastic opportunity for someone with strong technical skills to play a key role in ensuring data accuracy, system efficiency, and smooth operations across facilities services.
Key Responsibilities:

• Administer and maintain the CAFM system, ensuring it is regularly updated and meets operational needs.
• Support continuous improvement initiatives, helping users with training and system usage.
• Manage and maintain accurate asset data, producing reports and dashboards for analysis.
• Liaise with workplace services to coordinate system updates and ensure data relevance.
• Assist with facilities-related projects, ensuring timely and budget-conscious delivery.
• Maintain and prioritise the ServiceNow Workplace Service Delivery product backlog.
• Monitor system development progress and support quality assurance processes.
• Generate reports on space utilisation, asset performance, maintenance, and costs.
• Use data insights to support strategic planning and improve operational efficiency.

Skills & Experience:

• Experience with CAFM or booking systems (e.g. ServiceNow, Concept FSI, Maximo, Condeco).
• Strong Excel skills including advanced formulas, pivot tables, and data manipulation.
• Familiarity with reporting tools such as Power BI or Tableau is a plus.
• Excellent attention to detail and commitment to data accuracy.
• Comfortable working with Facilities and Health & Safety teams.
• Strong communication and stakeholder management skills.
• Ability to work collaboratively and manage competing priorities.