Senior Partnership Manager

Senior Partnership Manager

Location: London (hybrid working available)
Contract: Permanent | Full-time
Salary: £45000

The Opportunity

An exciting opportunity has arisen for an experienced and strategically minded Senior Partnership Manager to join a growing education-focused organisation. This is a senior, relationship-led role suited to someone who excels at managing complex stakeholder partnerships, driving account growth and leading high-performing teams in a purpose-driven environment.

The Role

Reporting to the Head of Education Delivery, you will take ownership of a portfolio of key commissioner relationships, ensuring strong client retention, service development and commercial growth. You will also line manage a team, supporting their delivery and strengthening their client engagement capabilities.

Key responsibilities include:

• Managing strategic relationships with key stakeholders, acting as the senior point of contact
• Maintaining regular contact with partners to review service delivery, satisfaction and future needs
• Handling escalations and resolving complex relationship challenges
• Monitoring account performance, identifying risks and driving retention strategies
• Identifying opportunities for growth across existing accounts and service offerings
• Leading and contributing to strategic account review meetings
• Providing insights and market intelligence to inform service development
• Line managing and developing a team, including coaching on client communication and performance
• Monitoring delivery metrics, pipeline activity and operational performance across accounts
• Supporting reporting, forecasting and commercial planning alongside internal teams
• Ensuring visibility of quality standards and escalating concerns appropriately

About You

Essential:
• Proven experience in partnership management, account management or a similar client-facing role
• Strong understanding of public sector, education or commissioning environments
• Excellent relationship management skills, with confidence engaging senior stakeholders
• Commercial awareness, including understanding of pipelines, revenue and account performance
• Experience managing or developing team members
• Strong organisational skills with the ability to manage multiple priorities
• Excellent communication and problem-solving skills
• A genuine interest in supporting positive outcomes for young people

Desirable:
• Experience within education, SEND, social care or a related sector
• Experience working with local authorities, schools or similar stakeholders
• Familiarity with CRM systems and reporting tools

Safeguarding

This organisation is committed to safeguarding and promoting the welfare of children and young people. This role is subject to an enhanced DBS check and satisfactory references as part of the safer recruitment process.

Morgan Spencer – Your Career, Our Expertise

Morgan Spencer is one of London’s leading Executive Secretarial and Business Support recruitment consultancies, connecting high-calibre professionals with outstanding opportunities.

Equal Opportunities

Morgan Spencer is committed to equality, diversity and inclusion and welcomes applications from all suitably qualified candidates.

Confidentiality & GDPR

All applications are handled in strict confidence and in full compliance with UK GDPR. Your information will be used solely for recruitment purposes and will not be shared without your consent.

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