Registration Officer – 12 Month FTC

Registration Officer – 12 Month FTC Hybrid – Canary Wharf, London
£28,000
Sector: Membership
Morgan Spencer Recruitment London – Business Support Recruitment London – London Recruitment Agency

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An Exciting Opportunity to Make a Real Impact Are you detail-driven, people-focused and passionate about delivering excellent service? Morgan Spencer Recruitment London is delighted to partner with a respected membership body in Canary Wharf to recruit a Registration Officer. This is a fantastic opportunity for someone who thrives in a fast-paced, purpose-led environment and wants to contribute to safeguarding standards across the profession.
As one of the leading names in business support recruitment London, we are proud to represent organisations that value accuracy, integrity and service excellence.

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About the Role As a Registration Officer, you’ll play a vital role in maintaining the accuracy and integrity of the organisation’s Register. You’ll handle a variety of applications, assess documents, resolve queries and manage complex cases with care and professionalism. Your work directly supports public confidence and ensures only those meeting the required criteria are entered onto the Register.

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Key Responsibilities

• Ensure the accuracy and integrity of the Register in line with policies and timeframes.
• Process applications in CRM systems with speed and precision.
• Apply a person-centred approach when reviewing complex cases.
• Quality check your own work and support colleagues to maintain high standards.
• Identify process improvements and contribute to team efficiency.
• Capture and update information accurately across systems.
• Review documents, liaise with customers and ensure all requirements are met.
• Flag potential risks or issues to relevant internal teams.
• Build and maintain strong working relationships across the organisation.
• Provide support across the wider Customer Service team as needed.

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Skills & Experience Required

• Strong attention to detail with experience processing high volumes of data.
• Confident using CRM and digital record-management systems.
• Excellent written skills with the ability to produce clear, concise bespoke responses.
• Strong verbal communication and customer-handling experience.
• Ability to quality-check your own work to ensure accuracy and timeliness.
• A collaborative team player with a proactive, solutions-focused mindset.
• Target-driven, motivated and committed to achieving team and individual goals.
• A positive “can‑do” attitude and the resilience to see tasks through.
• Understanding of risk management, information security, data protection and business continuity.
• Ability to apply equality, diversity and inclusion principles in daily work.

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What’s on Offer

• Competitive salary of £28,000
• Hybrid working based in Canary Wharf
• Supportive, collaborative team environment
• Opportunity to build expertise in policy, compliance and complex case management
• A role with purpose, impact and genuine progression potential

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Morgan Spencer – Your Career, Our Expertise We are proud to be one of London’s leading Executive Secretarial & Business Services recruitment consultancies, connecting exceptional talent with outstanding opportunities.

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Equal Opportunities Morgan Spencer is committed to equality, diversity and inclusion. We warmly welcome applications from candidates of all backgrounds, identities and experiences.

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Confidentiality & GDPR All applications are handled with the strictest confidentiality and processed in line with UK GDPR and data protection legislation. Your personal information will only be used for recruitment purposes and will never be shared without your consent.