Standards and Advice Officer

Standards and Advice Officer

Location: Farringdon / Angel, London (hybrid working)
Contract: Permanent | Full-time
Salary: £38,000

The Opportunity

An opportunity has arisen for a highly organised Standards and Advice Officer to join a specialist regulatory team based in Central London. This role is ideal for a legally trained professional who enjoys advising on complex issues, working collaboratively and contributing to professional standards within a structured environment.

The Role

Reporting to the Standards and Advisory Lead, you will play a key role in providing professional conduct advice and supporting the work of a standards committee responsible for maintaining codes of practice and guidance. You will manage a varied caseload of enquiries while also contributing to committee processes, projects and the development of internal best practice.

Key responsibilities include:

• Providing advice on professional conduct matters via telephone and email, based on relevant codes and regulations
• Managing a busy caseload of enquiries, ensuring timely responses in line with KPIs
• Ensuring consistency, accuracy and quality in all advice provided
• Supporting the work of the Standards Committee and subcommittees, including preparing agendas, arranging meetings and drafting papers
• Taking minutes and assisting with documentation for committee and panel meetings
• Contributing to team projects and working groups linked to standards and governance
• Supporting the development of internal protocols and guidance
• Assisting with analysis of casework and advice trends
• Supporting the delivery of internal and external training activities
• Providing general administrative and operational support to the wider team as required

About You

You will be a detail-oriented and thoughtful professional with strong analytical and communication skills. You will be confident interpreting complex information and providing clear, practical advice, while maintaining a compassionate and fair approach to stakeholders.

Essential:
• A legal qualification or relevant legal training
• Strong analytical skills with the ability to interpret complex issues and identify solutions
• Excellent written and drafting skills
• Clear, logical and practical approach to problem-solving
• Strong organisational and administrative abilities
• Excellent communication skills, including a confident telephone manner
• Strong IT skills
• A collaborative approach and ability to work effectively within a team
• A customer-focused mindset, with the ability to handle enquiries sensitively and fairly

Desirable:
• Experience working within a regulatory or professional body
• Experience providing professional advice in a structured framework
• Experience supporting committees or governance processes

Morgan Spencer – Your Career, Our Expertise

Morgan Spencer is one of London’s leading Executive Secretarial and Business Support recruitment consultancies, connecting high-calibre professionals with outstanding opportunities.

Equal Opportunities

Morgan Spencer is committed to equality, diversity and inclusion and welcomes applications from all suitably qualified candidates.

Confidentiality & GDPR

All applications are handled in strict confidence and in full compliance with UK GDPR. Your information will be used solely for recruitment purposes and will not be shared without your consent.

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