Education Administrator

Education Administrator

Location: Central London (Hybrid)
Contract: Permanent | Full-time
Salary: £31,000

The Opportunity

An exciting opportunity has arisen for an organised and proactive Education Administrator to join a busy education team. This role is ideal for an experienced administrator who enjoys coordinating complex processes, supporting stakeholders and ensuring key projects are delivered smoothly and efficiently.

Working closely with the Examinations Manager, you will play a key role in the successful administration and delivery of professional examinations, supporting candidates, examiners and external stakeholders throughout the examination process. You will also provide wider administrative support across the education function and contribute to a variety of departmental projects and initiatives.

Key Responsibilities Include:

• Supporting the administration and delivery of professional examinations
• Liaising with examination centres, examiners and external stakeholders to coordinate schedules and availability
• Preparing examination materials, equipment and resources
• Managing candidate applications and maintaining accurate examination records
• Processing examination results and issuing candidate communications
• Supporting examiner training and standardisation events
• Assisting with examination appeals and supporting documentation
• Acting as a point of contact for candidate enquiries and providing timely support
• Attending meetings, taking minutes and following up on actions
• Maintaining and updating policies, procedures and guidance documentation
• Supporting department projects and continuous improvement initiatives
• Assisting with website content and online learning platform updates
• Coordinating departmental communications and responding to enquiries
• Supporting events and activities when required
• Providing general administrative support across the wider Education team

Essential:

• Previous administrative experience in a professional environment
• Excellent organisational and time management skills
• Ability to manage multiple priorities and meet deadlines
• Ability to communicate professionally with stakeholders at all levels
• High level of accuracy and attention to detail
• Strong problem-solving skills and a proactive approach
• Experience responding to enquiries and providing excellent customer service
• Strong IT skills, including experience using databases and administration systems

Desirable:

• Experience within education, examinations or assessment administration
• Experience organising events, training sessions or meetings
• Experience taking minutes and supporting committees
• Experience maintaining policies, procedures or guidance documents
• Exposure to project coordination or continuous improvement initiatives

 

Morgan Spencer – Your Career, Our Expertise

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Equal Opportunities

Morgan Spencer is committed to equality, diversity and inclusion and welcomes applications from all suitably qualified candidates.

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