Business Support Manager

Business Support Manager
12‑Month FTC
£65,000 + Excellent Benefits
Locations: Leeds and Glasgow
Prestigious, well‑known Law Firm
 
Are you an experienced people leader who thrives in a fast‑paced, professional environment? Our client, a renowned and highly respected law firm, is seeking an exceptional Business Support Manager to join their collaborative team on a 12‑month fixed‑term contract. While initially an FTC, there is a strong likelihood of the role evolving into a permanent opportunity as the function grows and reshapes.
 
The Role:
You will play a key leadership role, managing a sizeable team of Personal Assistants and Secretaries. You will be responsible for ensuring high performance, continuous development, and a supportive team culture across multiple locations.
 
Key Responsibilities:

• Leading, motivating, and developing a large team of PAs and Secretaries.
• Providing coaching, nurturing talent, and driving professional growth.
• Managing performance and ensuring consistent service excellence across offices
• Building strong relationships with senior stakeholders.
• Championing new ideas, modernising processes, and embracing AI-driven improvements.
• Supporting a cohesive, collaborative, and inclusive team culture.

 
About You:
We are looking for someone with genuine impact someone who brings both gravitas and warmth. You will be:

• An experienced manager of large teams, ideally within legal or wider professional services.
• Confident in management and stakeholder engagement.
• Energetic, enthusiastic, and able to inspire others to embrace change.
• Someone who “hits the ground running” with fresh ideas and a proactive mindset.
• Comfortable driving innovation, including the use of AI tools and smarter working practices.
• A natural communicator who can bring people along with them.

 
Culture and Environment
You will be joining a friendly, inclusive, and tight‑knit business support function where everyone has a voice and collaboration is at the heart of how they work. This is a chance to make a meaningful impact within a team that values both professionalism and personality.
 
Morgan Spencer – Your Career, Our Expertise
We are proud to be one of London’s leading Executive Secretarial & Business Services recruitment consultancies, connecting exceptional talent with outstanding opportunities.
Equal Opportunities:
Morgan Spencer is committed to equality, diversity, and inclusion. We welcome applications from all suitably qualified candidates regardless of background, identity, or circumstance.
Confidentiality & GDPR:
All applications are handled with the strictest confidentiality and processed in accordance with UK GDPR and data protection legislation. Your personal information will only be used for recruitment purposes and will never be shared without your consent.
Morgan Spencer Limited, registered in England & Wales No: 4254114