Perm: 020 7680 7001       Temp: 020 7680 7000

Sales Operations Manager

Sales & Marketing
£40000 - £50000 per annum
16-09-2020 05:23 PM
London, The City
Sales Operations Manager
Up to £50,000
City of London


Our Client, a fast-growing subscription-based information services based in the City of London are looking for a Sales Operations Manager to join their team in an exciting newly created role. You will be confident and highly communicative and have an excellent understanding of Salesforce Lightning and 4+ years’ experience in a similar role.


The Role

  • Fully owning the Salesforce CRM Operations across the business and working with the CRO and CMO to define the CRM strategy
  • Work with marketing, sales, account management, customer success and finance teams to reflect business requirements
  • Generate detailed process maps for sales, marketing and other business workflows
  • Work closely with key stakeholders to develop processes
  • Analyse sales performance to identify trends, working with sales directors, finance and marketing leadership to highlight areas of improvement and opportunity
  • Provide on-going Salesforce training to new and existing users and evaluate training effectiveness as well as create and update training manuals, policies and procedures
  • Create and update training manuals, policies and procedures from lead conversion to opportunity creation


The Person

  • An excellent understanding of Salesforce Lightning (Salesforce certification is beneficial)
  • Proven experience in delivering the CRM strategy in a B2B subscription organisation
  • Knowledge of B2B sales and marketing processes and the relevant supporting needs
  • A comprehensive understanding of marketing automation and how it interacts with the sales process and Salesforce
  • The ability to inspire commercial teams and evangelise the potential of Salesforce
  • Good mix of technical and commercial acumen, ability to provide technical support and communicate complex concepts to a wide variety of stakeholders
  • Ability to prioritise, multi-task and work with dispersed teams


Our mission: To be the leading Executive Secretarial & Support recruitment consultancy in London, for employers and jobseekers alike. To receive regular updates of our current vacancies why not set up job alerts.

EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.

CONFIDENTIALITY: All applications are dealt with in strictest confidence and will be processed in accordance with the Data Protection Act 1998

Morgan Spencer Limited, registered in England & Wales No: 4254114

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