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Customer Service Advisor

Specialism:
Customer Service
Job Type:
Permanent
Salary:
£20000 to £22000 per annum
Ref #:
SH014300
Post Date:
07-01-2019 02:11 PM
Location:
London, West End
JOB TITLE:
Customer Service

SALARY:            
20K-£22k

LOCATION:
City of London

COMPANY BACKGROUND:
Working in the Head Office for a dynamic, fun and growing utility organisation.

PURPOSE OF ROLE:
As Customer Service Advisor you will be working within the Customer Service Team. This is a Permanent role they are looking for multiple people to start immediately. In this Customer Service role you will be responsible for managing any issues via telephone / email / written correspondence.  

KEY ACCOUNTABILITIES/RESPONSIBILITIES
Deal with queries and helping resolve issues  
Take messages for other staff members
Reviewing customer accounts
Investigating issues
Dealing with issues when customers call in

SKILLS, KNOWLEDGE & EXPERIENCE
To apply for this role you MUST have previous experience in a Customer Service role within an office environment. Alternatively some level of admin experience in retail or hospitality.

PERSONAL ATTRIBUTES
Confident
Articulate
Hardworking
Personable

EQUAL OPPORTUNITIES
Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.

 
Morgan Spencer Limited Company No: 4254114 © Copyright 2019
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