Perm: 020 7680 7001       Temp: 020 7680 7000

Fluent Turkish Speaking Client Services x2

Customer Service
£25000 - £28000 per annum, Benefits: Plus bonus and excellent benefits
17-02-2021 01:06 PM
All London
Fluent Turkish Speaking Client Services Executive x2 roles 
One permanent role and one maternity cover

£25,000 - £28,000

The Company:

My client, an established online gaming company, based in the heart of the city, are looking for 2 Client Services Executives, one permanent and one to cover maternity leave who has gained at least three years' customer services experience. This is a fantastic opportunity for someone who speaks fluent Turkish to join a sociable and progressive team. Knowledge or experience within the Online Gaming Industry is advantageous. 
This company also offers excellent benefits and bonus. 

The Role:

  • Identify/manage the acquisition of new VIP's through pro-active outbound caling 
  • Build strong and trustworthy relationships with VIP's
  • Identify, optimise and develop VIP retention programs
  • Providing customer services via phone, email and live chat support
  • Accurately record data into the case record system
  • Effective conflict resolution skills of handling client complaints and inquiries
  • Inputting details into a database
  • Confident using Microsoft Office
  • Work alongside the internal and external teams to ensure operational efficiency

The Person

• Excellent communication skills in Turkish and English (both oral & written)
• Proven track record in customer service/sales with strong negotiation and analytical skills
• Excellent telephone manner
• Confident with Microsoft office products including Word, Power Point and Excel
• Self-motivated & results driven
• Team player
• Basic knowledge of Online Gaming Industry is advantageous

Our mission: To be the leading Executive Secretarial & Support recruitment consultancy in London, for employers and job seekers alike. To receive regular updates of our current vacancies why not set up job alerts.

EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.

CONFIDENTIALITY: All applications are dealt with in strictest confidence and will be processed in accordance with the Data Protection Act 1998

Morgan Spencer Limited, registered in England & Wales No: 4254114

Register now and let's discuss your career goals. Ready, steady, GROW...


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