Operations Co-ordinator Job Details

Operations Co-ordinator - 3 Month Contract £22,000 - £25,000 per annum
City


THE COMPANY

Our client, a management consultancy based within the city, require an experienced Operations Co-ordinator to support their busy and highly professional team.

The ideal candidate will be well-organised and an efficient communicator. The role offers great variety and scope to get involved in project work in addition to the day-to-day responsibilities.

Experience within Financial or Professional Services within a central London organisation is ESSENTIAL in order to be considered for this role.

THE ROLE:

Responsibilities:

 Coordinate setting up projects in CRM and Dynamics ensuring maintenance of project-related information as required
 Sound understanding and management of flow of work from recruitment to deployment (where appropriate) and contract commencement to completion
 Interface with relevant Finance and Administration teams (London and overseas as necessary)
 Assist with the resolution of and/or respond to queries
 Timely and accurate set up, and subsequent maintenance, of personnel and subsequent ongoing manning details
 Issue and check all required documentation prior to deploying personnel
 Ensure all correct vetting procedures are adhered to
 Maintain and update the electronic filing systems
 Provide reporting data when required for head count information and other ad hoc requests for management reports
 Point of contact for personnel queries via email and telephone
 Interface with other departments
 Support Operations Manager with recruitment process
 Update and maintain the in-house recruitment database
 Ensure applicants have correct documentation prior to interview
 Deputise for and cover, where required, for Operations Manager
 Using the bespoke database to add, remove and forecast course numbers and take course bookings
 Liaise with course instructors, colleagues, suppliers, venues and accommodation on upcoming course information and associated administrative matters
 Maintain and update the Training School website
 Act as the first point of contact on all Training School queries, via email and telephone
 Manage corporate course bookings from initial query, through to proposals, Letters of Engagement, course delivery, post-course feedback and billing
 Issue subcontractor contracts and arrange payments
 Build and maintain strong working relationships with management and administration teams


THE PERSON:

 Accurate with a keen eye for detail
 Communication skills - ability to establish effective communication with internal and external contacts
 Ability to problem solve and see difficulties through to a satisfactory conclusion
 Strong IT skills including Microsoft Outlook, Word, PowerPoint and Excel
 Excellent written and verbal communication skills.
 Strong organisational skills and an ability to prioritise work
 Ability to meet deadlines and work under pressure with limited supervision
 Good telephone manner, and ability to deal with people at all levels
 Strong team player who takes initiative and is proactive
 Ability to multitask
 Flexibility (occasional weekend or evening work may be required)
 Confidence
 Proactive self-starter
 Enthusiasm, conscientiousness and commitment
 Well-presented and professional in approach